16885 Leslie Street   |   Newmarket ,  ON L3Y 9A1

Sales: 888-868-2301  |  Service: 888-869-9966  |  Parts: 888-871-3506

 

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Servicing at Pfaff Volkswagen


The new Pfaff Volkswagen is one of the largest and most state-of-the-art facilities for VW in North America. With 15 mechanical bays, the latest in alignment equipment including the new hunter quick check drive thru, and 3 fully equipped detail bays will ensure that you have one of the best service experiences in the GTA. We have fully trained Volkswagen service technicians who are the best at taking care of your car.


We service all makes and models. With the recent expansion of our pre-owned department, we have also upgraded our service facility to accommodate a wide variety of makes and models. 




The Pfaff Service Advantage

Pfaff Volkswagen recently was awarded the Wolfsburg Crest Club Membership. This means we have provided outstanding service to our customers and have been identified for it. 

We are proud to offer the following as the Pfaff Volkswagen Service Advantage.


  • Complimentary Vehicle Health Check: a complimentary 30-point inspection is completed by certified technicians every time your vehicle enter our shop. By completing this health check, we are able to identify any issues that may be developing on your vehicle such as brakes and tires wearing, or other underlying issues. We want to keep you safe and on the road.

  • Complimentary Car Wash & Vacuum: We perform a quick interior vacuum, clean your floor mats and wash the exterior of your vehicle on every visit.

  • Convenient Location: Our Leslie Street facility is located conveniently off of Mulock Drive and Highway 404. We are 30-minutes north of Toronto and easily accessible from Highway 400 and the local community.

  • State-of-the-Art Facility: We offer the latest in diagnostic and repair equipment, making us one of the best equipped service centre's in the GTA.

  • Same Day Service: If you require immediate service, we can accommodate you. With 15 service bays and one of the largest parts inventories around, we are able to repair most vehicles on the same day they are booked. 

  • Shuttle Service: We offer a convenient shuttle service which services Newmarket, Aurora, and the Holland Landing.

  • Extended Hours: We offer extended hours on Wednesday until 8pm, and open Saturday from 8:30am - 4:30pm. 

  • Complimentary Fluid Top-Ups: We offer complimentary fluid top-ups when you need them. 

  • E-Mail Service Invoices: We utilize the most advanced software technology to provide many options for your records.

  • Service Reminders: Advancements in technology allow us to keep you notified with upcoming service appointments, along with services which may be due. 

  • Book Service Appointments Online: Try our online booking tool! It is easy to use.

  • Massive Service Drive-Thru: When you arrive to our facility you have the opportunity to drive straight into the dealership! This allows you to stay dry and warm (during rain and winter). 

  • Tire Storage Available: We offer on-site tire storage for your seasonal tires for some of the best prices around! This is safe and secure, and ensures quick and reliable service. 

  • 24/7 Live Chat: Our live chat gives customers a piece of mind that someone is always ready to answer their questions, any time of the day.

  • The Best in Customer Service: Volkswagen Canada has recognized Pfaff Volkswagen on several occasions for our outstanding effort in providing our customers with the best customer service possible.

  • Complimentary Refreshments and Entertainment: If you plan on waiting for your vehicle to be serviced, we offer a comfortable lounge with snacks and beverages, free wi-fi, and a massive selection of new and pre-owned vehicle inventory for your viewing.

  • Complimentary Tour of the Facility: We are extremely proud of our facility and are always happy to give you a tour!
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VW Business Hours
Monday 07:30 AM - 06:00 PM
Tuesday 07:30 AM - 06:00 PM
Wednesday 07:30 AM - 08:00 PM
Thursday 07:30 AM - 06:00 PM
Friday 07:30 AM - 06:00 PM
Saturday 08:30 AM - 04:30 PM
Sunday Holiday

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