Another great visit for service. Thanks Dan and staff!
We had a wonderful experience at Pfaff Volkswagen in Newmarket! Chris Ferraro was great to deal with. He is friendly, patient and very informative. He really made the experience enjoyable. Chris came recommended to us from a neighbour and we are excited to pass along his name to others! Michael Santacroce in Finance and Samantha Valvona at the front desk were also great to deal with! This dealership definitely has a great vibe, everyone is very approachable and helpful! This was our first Volkswagen purchase and we look forward to dealing with Chris and everyone else at Pfaff Volkswagen Newmarket in the future! Thank you for everything!!!
Professional and timely service as usual. Thank you Service Department.
Always a great experience at PFAFF VW!
Resolved a difficult electrical issue! Ensured I had transportation while they worked on a solution. Appreciated that my service rep kept me in the loop with the status of the repair. Emerson, was extremely helpful and professional!
We purchased a Atlas from VW Newmarket and also had our car seat installed by baby car seat installers. Great experience with purchasing our vehicle. Thank you Chris F. and Mike. Thank you Mohammed and team from baby car seat installers. As they did a great job installing and certifying our car seat. This should be done for all cars putting in car seats from dealerships.
Alex was great to deal with. Everyone involved was up front and straightforward. I would recommend this dealership to family, friends and well - everyone. Thx, Doug
Exceptional customer service and detailed work. They go above and beyond to deliver excellence. Would always recommmend Pfaff VW!
Needed a car quickly as my old car died. Having owned a VW Jetta TDI previously, I went to Pfaff online to check out what they had available. there was a sweet used TDI with low kms, so off to the dealership to see it. Met with Karoline and she was great. Checked out the car and I was sold. Karoline did a great job organizing everything. Elaine in financing was fast and efficient and the deal was done. Good job to everyone involved. The car looks and drives like it is new. I would recommend this dealership to anyone looking for a great VW!
Great service and sales support from Jason Auger. Highly recommend.