We purchased our used vehicle from Pfaff VW just yesterday. It was a great vehicle at an amazing price. Really fast and easy sales process. Farhan, our Sales Rep was awesome. He responded to all of my questions via phone and email very quickly. Would definitely recommend both Farhan and the dealership.
Had such an amazing experience purchasing my 2020 VW Jetta. What started out as a repair on my old Tiguan quickly turned into a new car purchase. From service to sales I cannot say enough positive things. This dealership runs like a well oiled machine. They are incredibly efficient while not sacrificing any customer service. Anthony and Elaine were both amazing to deal with. Very personable, with no pressure added. I will definitely be a loyal Pfaff customer here on out.
Always an easy experience
Always an amazing dealer. Bought a 2013 GTI from them, and it was an easy experience, and well worth it.
I just picked up my 2018 VW Golf from Pfaff. Due to Chris Belear(GM mgr)+Glen (pre-own mgr)+Michael Hinton I am right now driving the car I liked and wanted to buy.All these wonderful people made this possible.Because of their team effort I am a very happy Pfaff customer.They made sure that everything I was not happy with was fixed and the end result is that everything is perfect.It like the saying IT IS WORTH DRIVING TO NEWMARKET PFAFF DEALERSHIP.I would like also to mention Danny who took care of all scratches I showed ...
Recently we purchased a 2015 VW Jetta TDI from Anthony Tuccitto. From the start he was pleasant, helpful and very informative. He went above and beyond bringing a car seat out to the vehicle to ensure that there was room for our children in the car. He made us feel confident in our purchase and went the extra mile to ensure that we were happy before we left the showroom. This is my second time purchasing from Anthony and I will continue to go back to him because of the friendly and knowledgeable service I get from him. I highly recommend ...
In these tough times, the service department comes through as always. Debbie (nice black gloves) is always professional and efficient. She walks us through what we wanted completed as well as recommended service coming up. I must add that if Deb is busy Emerson is a great alternative. We currently own two VW's (total 11 from Pfaff!!) and rely on Pfaff for all of our needs.
Staff was wonderful and friendly. Whole process was stress free. Will definitely be back when the time comes for new vehicle
Awesome work on my Vehicles every time! No complaints. Never have to wait long and they have a nice seating area with a tv as well as refreshments & coffee while you wait!