Purchased a used car from here this week. The service was phenomenal from start to finish with every person I dealt with (Farhan, Fred and Amanda specifically were great, as well as the ladies at reception). Everything was very straight forward and hassle-free, and I am unbelievably happy with the entire experience.
Our visit today to the dealership was an exceptional car buying experience. Jayden Stanciu was absolutely first rate. He instantly put my daughter Mackenzie and I at ease. I certainly tested Jayden on the Pfaff no haggle pricing policy a couple of times and he didn’t crack once! A very interesting experience for an old gear head like me.
I just recently purchased a 2019 used Jetta from Jayden at Pfaff, The service he gave was amazing! Jayden was not forcing you to buy a car and really just wanted to show you everything Volkswagen had to offer. He made buying a car enjoyable when most dealerships make it a headache for the customer! I HIGHLY recommend using Jayden if you are thinking about purchasing a Jetta!
I was in desperate need of a new car and worried that I would have to sacrifice what I really wanted. Farhan was professional, patient, honest and listened to what I needed and wanted. I am now the very proud owner of my new car and couldn't be happier. Top notch customer service all around and a very pleasant and stress free experience. Thank you Farhan!!
Farhan made my experience at Pfaff a very pleasant one. Farhan is knowledgeable, honest, and courteous. I would definitely seek out Farhan's professionalism and advice next time I intend on making an automotive decision.
I had awesome experience for the first time dealing with Pfaff Volkswagen. I was dealing with Jayden who’s professional and friendly at the same time with high quality of customer service. I do recommend Pfaff Volkswagen for anyone interesting in buying vehicle.
I went there today because my car was missing the wheel lock. They took my service got the lock removed free of charge and super fast. That was very kind and appreciated all the help. Cheers