Special thanks to Dan , sarah and seamus Always ready to help and so understanding
It has never been easier to purchase a car. The price was very fair. I like that all the car buying games and stresses are removed. Jayden is personable and professional. Elaine calculated many financing/warranty options for me with a friendly smile. Very well done.
I had a great experience at Pfaff VW Newmarket. The dealership is beautiful, clean and organized. Anthony Tuccitto was fantastic! Very knowledgeable, patience and polite. Elaine was great as well. I loved my experience at Pfaff BMW Mississauga, but this one exceeded my expectations. I totally recommend this place. Thanks for everything!
Hey service department ...you’ve had my car since 9am with no call from you and now your closed...very unprofessional! It’s almost laughable the amount of issues we’ve had with your service department.Sept 27th: I just wanted to say great work Pfaff Volkswagen for your prompt response and making things right. Deb from service was an absolute professional to Adriano for the coffee. We all know things happen but it’s always how you handle the issue thereafter that counts...very well done VW!
I had a problem with my vw. Staff was super quick to find out what had to be done, and even extended my warranty!
Great service and awesome friendly customer service
My husband and I were looking for the new VW Jetta and luckily found a slightly used 2019 model online. We wanted to go to the dealership the same day to test drive the car, but due to our work schedules, we weren't able to get there until 15 mins before their store closing. Jayden was very accommodating even though we walked in so late. We got to test drive the car and he helped answer all our questions and concerns. Within the hour, we were able to confirm everything and was able to pick up the car within two days. Thank ...
Pfaff customer since 2013 and consistently impressed with their service department. Very professional, good follow up and services rendered as promised. Was going to a VW dealer closer to where I live but now I always make the trip to Pfaff. I recommend them to my friends and family. Now my brother is a customer too.Keep it up, Pfaff!