Alex found me a new Sportwagon, he was professional, helpfull, overall great experience.
We purchased this vehicle from Pfaff approximately 3 years ago and enjoyed the experience of dealing with Anthony directly. The vehicle has performed exceptionally well and has traveled back and forth between Canada and Florida a half dozen times.Shortly after purchasing the vehicle we moved to the Niagara region but we maintain our habit of returning to Newmarket for service at Pfaff because it is an amazing service operation with very dedicated and highly professional service staff.Our most frequent service rep, Debbie, always makes the experience flawless and most pleasant. She always gives the impression that she is there to represent my interests so that this service experience is one of the least stressful I've ever encountered. If this sounds too good to be true, it isn't. It's just a company that decided years ago to offer service at the highest standards possible. I should know, I bought my first vehicle from Pfaff in 1988 and they have not wavered once on their commitment to these standards.Bob La Riviere
Always have had a great service and sales experience at Pfaff Newmarket.
Had an engine issues fixed in Pfaff VW recently. Not a good thing to deal with for issue like this but generally speaking a pleasant experience throughout at Pfaff as the diagnosis and fixes were performed accurately, they even arranged a loan car for me until I got my car back. People are nice and friendly. The showroom is the nicest and most comfortable among many other dealerships I've been to.
Staff is very friendly and will look after their customers! Pfaff VW always goes a step further to exceed their customer expectations!
I had a great experience leasing my car at Pfaff Volkswagen. Jason made it really easy and was helpful throughout the entire process including delivering the car to my workplace. Thanks for everything!
Alex at Pfaff was both efficient and accommodating. I will definitely recommend Pfaff to family and friends.
Just picked up our brand new 2018 Tiguan R! We love it!! Such an gorgeous car with so many awesome features! Thanks to the staff at Pfaff VW - it was such a great buying experience!