Came here to look at an off brand (Toyota) as is SUV. Although we didn't make a deal at the end the dealer allowed me to take it to the local Toyota for an inspection. Given the price point and what it needed we didn't complete the deal but the sales team was pleasant and allowed for my pease of mind. No pressure, no bad tactics. Have bought other cars from different Pfaffs like BMW in Markham and Mississauga and would go back here if they had another vehicle I was interested in.
Hands Down!!! Best Dealership I have EVER dealt with in 44 years. I was a very picky customer with high expectations...I wanted my wife's new White on White 2018 Tiguan R-Line to be perfect! Grace, Anthony, Chris, Samantha, Daniel, Elaine...Everyone there went above and beyond to help us make is special! I have never driven a German car and I must say, not even once during our 7 week wait and all my phone calls did anyone ever put me off or became impatient with me. WOW! Not to mention this is buy far the nicest vehicle I have ever owned(So Far). Great Job H.J. Pfaff VW of Newmarket!!!
Great and honest dealership. Would recommend over ANY VW dealership.
I haven't purchased or visited this dealership before. Bought an As-Is Used car from Jayden. He made sure I was aware of the car's history and worked with me to get me a good price on it. Great customer service from himself and Steve to make sure it got done.
What an amazing experience, no pressure for the sales people, answered all of question and was a very pleasant experience. Our sales person Thana, made us feel at home gave us time to think about our purchase, providing us all of the vehicle details and design features in depth. Let us take it for an extra long test drive so we could get comfortable with the vehicle. If your looking to purchase a vehicle from Pfaff please don't hesitate to contact Thana. Thana, thank you for making our experience pleasant and very comfortable, best sales person ever!!!
The new Golf R is so nice & so fast !
It's nice to find a dealer with a transparent way of doing business. I definitely recommend Pfaff. Jayden from sales was helpful but not pushy. Would definitely lookup what they have on their website before going to other dealers.